Hyatt Place Bethlehem-Downtown

Great location on the edge of downtown. The staff was excellent and accommodating when I wanted a room on a higher floor. Parking for $12/day was a little pricey, but so convenient to have the garage across the street. Room is typical Hyatt quality: Comfy bed and pillows, good shower, in a mini suite with a couch and desk separate from the sleeping area. Breakfast was the usual fare- but a step up from other free breakfasts- eggs a bit fluffier, bacon plentiful. Good coffee. We actually are coming back for another stay.

The Hyatt in Bethlehem was a saving grace for us in an emergency trip to visit a family member in the hospital. During our trip, we received days of continuous bad news but each night we got back to the hotel and the overnight front desk clerk was so kind and understanding of our situation. From checkin to getting some fresh air in the middle of the night, We couldn’t have asked for a better assistance. She made sure we were taken care of and our needs were met throughout of stay.

The rooms are comfortable with a seating area and nice size desk. The refrigerator is very handy. Room darkening curtains worked well. Overall very well done. The breakfast had a good variety and there is ample seating. The most impressive aspect of the Hyatt Place in Bethlehem is the front desk staff. From the moment we walked in we were greeted with helpful, knowledgeable, friendly staff. They were efficient and patient while guests grappled with bags and questions.

All the staff were amazing up until check out. The facility was very clean. The breakfast was beyond amazing.

Size of the room, location of the hotel and service from the staff. Also, we had a problem with our reservation and Shanize was very patient, considerate and understanding. She helped resolved the issue with a smile.